How do I return an item?
Products may be returned within (30) thirty days of the date purchased. A replacement will be issued depending on the availability of the product. If product is discontinued or out of stock Big Chief Vapor Products will place a credit to your account for the full amount of your purchased order. Big Chief Vapor Products warranties all products sold on its site for 30 days. This warranty covers only manufacture defects and will not cover user error or misuse of product. Big Chief Vapor Products will NOT pay Shipping on returns.
If product is unopened and unused Big Chief Vapor Products offers a refund within 7 business days from the day the product was delivered. Unopened product returns are subject to a 10% restocking fee. Customer will be responsible for all return shipping cost.